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Twitter Redefines it's Hate-Speech Policy

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With the amount of hate and trolls you seem to stumble across on Twitter it's not all that surprising that they've improved their policy on hate speech over the last few weeks.

In the past the hate speech only dealt with violent threats but Twitter themselves have said that it was a too narrow policy. The abusive behaviour section of the rules now contains a section on harassment, a section that has been much needed for years now.

The rules specify that:
You may not incite or engage in the targeted abuse or harassment of others. Some of the factors that we may consider when evaluating abusive behaviour include:
  • If a primary purpose of the reported account is to harass or send abusive messages to others; 
  • If the reported behaviour is one-sided or includes threats; 
  • If the reported account is inciting others to harass another account, and 
  • If the reported account is sending harassing messages to an account from multiple accounts.
It'll have been 10 years this year since Twitter was first created and opened to the public and it's taken that long for these guidelines to come into place. Last year they streamlined the reporting process and even made it possible to mute people you follow so you don't have to see anything they tweet but they can still contact you if necessary. But that wasn't enough.

It is still down to Twitter to ultimately decide which tweets are considered abusive even if they offer people the chance to report them and the accounts to delete them themselves.This could lead to abuse still being posted due to it slipping through a loophole in the policies that mean it doesn't get considered abuse. Something that could be considered harassment to one person might not be considered that way by someone else.

However Twitter have tried their best and as well as the change in their policies they have also introduced a new safety centre. This website offers advice and tips on how to safely use twitter as well as reminding people of the rules. Twitter are clearly dedicated to proving a hate free space and it is a positive step for such a well-known website.


Rosina is a Songbird rookie with a degree in Creative Writing. She's trying to focus on her novel on the side but is hoping that Content Writing will turn out to be a good career choice in the mean time! Follow her @RosinaAtSMF


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Twitter Redefines it's Hate-Speech Policy Reviewed by Rosina Brooker on Tuesday, January 05, 2016 Rating: 5

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