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Social Media and the ‘Silver Surfer’


According to recent surveys the fastest growing demographic of Facebook users are senior citizens and as a sizeable population this is surely going to keep increasing. What are the reasons behind the increase in the ‘silver surfer’ and the growing number of Old Age Pensioners who are turning to social media networks to stay connected?





The primary reason for senior citizens to sign up to social media networks is to keep in contact with friends and family – this can be a real benefit to those who are unable to leave their homes very easily or very often, and can be particularly beneficial for those with family across the country or the world. It could be argued that this can even be a health benefit for seniors helping them to overcome feelings of social isolation. Facebook can help grandparents feel connected to their family members more – by logging into Facebook they will be able to receive updates on what their family has been doing , where they have been and what photos they have taken recently, all in just a few clicks. This can be a much easier method of keeping in contact with busy family members who may not have time to catch up over the phone regularly. In addition, digital tools like Skype can help senior citizens to feel increasingly connected to family and friends, as they do not just get to hear their voices but have the option of seeing their family virtually through using the webcam. This is even more useful for those with relatives across the world, where expensive long distance phone bills could easily rack up.

Image - mashable.com

Furthermore, when grandparents were asked to label the key reasons behind why they had set up their account on a social networking website, 51% explained that ‘younger family members had encouraged them to’; 24% had created an account to ‘find old friends’; 21% had made theirs to ‘keep in touch with friends and family’. Therefore the main reasons appear to be that they wish to keep in contact more easily. It also might indicate an attempt to understand latest developments and understand what so many young people spend their time doing when online.

However, there are a number of reasons those over 65 may choose not to use social networking sites – many do not have their own computer or internet, and find it too complex to learn how to use a computer due to the fact that they are constantly developing and updating. Others have concerns over the privacy of these social networking sites or are worried about receiving messages from unknown people or scams online. Some city councils in the both UK and the US have tried to help senior citizens to overcome their hesitancy and fears over using social media by providing free sessions in order to teach them the benefits of keeping in touch with friends and family over online networks or through the internet.

Image - www.soshable.com

The Pew Research Centre’s Internet & American Life Project reports that the 74-plus demographic is growing faster than any other age group on social media – this may just be due to the fact that the majority of those in younger generations who want to use social media sites have already done so. However, as the Baby boomers are starting to enter their senior years, there is an even greater projected upswing for their use of social media.

This begs the question – could brands begin to market to seniors over social networks? For instance, in America one of the leading assisted living homes in the US, Merrill Gardens, have been using social media to connect to senior residents and the children of their residents. Specifically they are using their Facebook, Twitter, Instagram and Pinterest accounts for lead generation with the adult children of their target market, who are researching homes for their parents online. It also allows their residents to stay involved with community events and for their adult children to follow the evens and news of their parents who are living in the homes. Will this kind of marketing soon be adopted my more organisations and also be seen in the UK?

What do you think?

Do you think there are benefits to senior citizens becoming more involved in social networking? Would you use social networks to keep in contact with your elderly relatives?


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Social Media and the ‘Silver Surfer’ Reviewed by Anonymous on Friday, September 27, 2013 Rating: 5
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